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💎Legal & Privacy · LGPD Compliance · Soledade, RS · B2B Worldwide

Privacy Policy.

Ltda Crystals And Minerals From Brazil Original Ltda · CNPJ 48.278.823/0001-00

Company

Crystals And Minerals From Brazil Original Ltda

CNPJ

48.278.823/0001-00

Last updated

January 2025

Legislation

LGPD — Lei 13.709/2018

This Privacy Policy describes how Crystals And Minerals From Brazil Original Ltda ("we," "our" or "the Company") collects, uses, stores and protects the personal data of our wholesale buyers, their representatives, website visitors and all others whose data is processed in connection with our wholesale trade of crystals, minerals, jewellery and precious and semi-precious lapidated stones in Soledade, Rio Grande do Sul.

As a registered limited company (Ltda) engaged in wholesale trade, we are committed to compliance with the LGPD (Lei nº 13.709/2018), the CDC (Lei nº 8.078/1990), applicable SEFAZ-RS and ICMS requirements for wholesale commerce, ANM — Agência Nacional de Mineração compliance obligations, and applicable tax legislation in the State of Rio Grande do Sul. Our buyers are predominantly international — we note that LGPD applies to all personal data processed in Brazil regardless of the nationality of the data subject.

i

Introduction and Scope

This Policy applies to all personal data processed in connection with our wholesale mineral and gemstone business — including domestic and international buyers who purchase from us, their procurement representatives, website visitors who submit enquiries, and individuals whose data appears in commercial and shipping documentation. Given the primarily B2B and international nature of our operations, most personal data we process relates to business representatives rather than private individuals — but the LGPD protections apply in full regardless.

ii

Identity of the Controller

Legal entity: Crystals And Minerals From Brazil Original Ltda
Entity type: Sociedade Limitada (Ltda)
CNPJ: 48.278.823/0001-00
Activity (CNAE): Comércio Atacadista de Joias, Relógios e Bijuterias, Inclusive Pedras Preciosas e Semipreciosas Lapidadas
Address: Rua Venâncio Aíres, 978, Sala 03, Centro, Soledade — RS, CEP 99300-000, Brasil
Email: privacidade@crystalsbraziloriginal.com.br
iii

Personal Data We Collect

  • Buyer identification and contact data: Company name, registration number (CNPJ for Brazilian buyers; company registration number for international buyers), address, phone and email of the responsible procurement or commercial contact — collected when buyers request catalogues or place wholesale orders.
  • NF-e and fiscal data: CNPJ or CPF (Brazilian buyers) and billing address for NF-e issuance on every wholesale order, in compliance with SEFAZ-RS and applicable ICMS requirements.
  • International buyer data: For international buyers — company name, country of registration, contact name, phone and email, and the shipping address and consignee information required for export documentation and customs declarations. No Brazilian fiscal identification is required from international buyers, but basic identification data is necessary for export compliance.
  • Order and commercial records: Products ordered, volumes, pricing, delivery addresses and all wholesale supply records — retained for fiscal compliance and the applicable commercial and dispute period.
  • Shipping and logistics data: Consignee name and address, shipping contact information and freight documentation — shared with logistics and shipping partners for order delivery.
  • Contact and enquiry data: Name, company, country and message when submitting catalogue requests or enquiries via WhatsApp, phone or our website form.
  • Technical website data: IP address, browser type, pages visited and access times.
iv

Purpose and Legal Basis

PurposeLegal Basis (LGPD)
Wholesale supply of crystals, minerals and lapidated stonesPerformance of contract (Art. 7º, V)
Catalogue requests and pre-commercial engagementPre-contractual measures (Art. 7º, V)
Issuing NF-e; SEFAZ-RS and ICMS complianceLegal obligation (Art. 7º, II)
ISS — Prefeitura de Soledade (where applicable)Legal obligation (Art. 7º, II)
Export documentation and Brazilian customs (SISCOMEX)Legal obligation (Art. 7º, II)
ANM documentation for mineral origin complianceLegal obligation (Art. 7º, II)
Shipping and logistics coordinationPerformance of contract
Website analysis and improvementLegitimate interest; Consent (cookies)
v

Data Sharing

  • SEFAZ-RS / Receita Federal: NF-e data transmitted electronically for every wholesale supply — SEFAZ-RS ICMS compliance and applicable federal tax obligations.
  • Prefeitura de Soledade (ISS, where applicable): For any ISS obligations arising from our activities in Soledade.
  • SISCOMEX / Receita Federal (export): For international shipments, buyer and consignee data is included in Brazilian export customs declarations transmitted to SISCOMEX — a legal obligation for all Brazilian exporters.
  • ANM — Agência Nacional de Mineração: Mineral origin and extraction licence documentation maintained in compliance with ANM framework. Buyer identification is not shared with ANM, but our own supplier documentation is maintained as required.
  • Freight forwarders and shipping companies: Consignee name, address and shipping contact data shared with freight and logistics partners for order delivery — under data processing agreements, minimum necessary data only.
  • PROCON-RS: When required in a consumer dispute — though our buyers are businesses, not end consumers.
  • Legal authorities: When required by a competent judicial or administrative order.
vi

International Transfers

Our wholesale mineral operations are based in Soledade, RS. Our buyer base is predominantly international — shipping data and commercial documentation necessarily crosses borders as part of export fulfilment. Such transfers occur under the following frameworks:

  • Export documentation: Buyer and consignee data transmitted to customs authorities and freight forwarders in the destination country as required by applicable import regulations — a legal necessity for international trade, processed under LGPD Art. 7º, II.
  • Digital platforms: Where communication, CRM or order management tools operate on international servers, we use only platforms compliant with Art. 33 of the LGPD or recognised adequacy mechanisms.
  • No commercial data sale: International buyer data is never sold, shared with third-party marketers or used for any purpose beyond executing and documenting the specific wholesale transaction.
vii

Retention Periods

  • NF-e and fiscal records (SEFAZ-RS / ICMS): Minimum 5 years under federal and state tax legislation (CTN, Art. 174; SEFAZ-RS). ICMS wholesale trade records are subject to audit.
  • Export documentation (SISCOMEX): Minimum 5 years under Receita Federal requirements for Brazilian exporters — customs records, commercial invoices and export declarations retained for the full statutory period.
  • Wholesale supply contracts and order history: Duration of the commercial relationship plus 5 years for contractual and dispute documentation.
  • ANM mineral origin documentation: Retained as required by applicable ANM regulations for the mineral types supplied.
  • Shipping and logistics records: 2 years from delivery date — sufficient for any supply or shipping dispute period.
  • Catalogue request and enquiry data (no order placed): Up to 1 year from last contact.
  • Website analytics: Aggregated and anonymised after 12 months.
viii

Security Measures

  • Buyer commercial data and pricing information stored in access-controlled systems;
  • International buyer shipping data handled with discretion — shared only with the specific freight partner for that shipment;
  • NF-e and fiscal records maintained in compliance with SEFAZ-RS digital certificate requirements;
  • Export documentation transmitted via secure SISCOMEX channels;
  • Website and digital communications encrypted in transit (HTTPS/TLS);
  • As a Ltda, formal internal data handling protocols maintained;
  • Incident response procedures and breach notification per LGPD Art. 48.
ix

Your Rights under the LGPD

The LGPD applies to personal data processed in Brazil regardless of the nationality of the data subject. International buyers whose personal data we process have the same rights as Brazilian data subjects:

  • Confirmation and Access (Art. 18, I–II): Confirm whether we hold your personal data and receive a copy.
  • Correction (Art. 18, III): Request correction of inaccurate company or contact data.
  • Anonymisation / Blocking / Deletion (Art. 18, IV): Request deletion — subject to mandatory fiscal, ICMS and export documentation retention obligations.
  • Portability (Art. 18, V): Receive your commercial data in a structured format.
  • Information on sharing (Art. 18, VII): Find out which entities your data has been shared with — including customs authorities and freight partners.
  • Withdrawal of Consent (Art. 8º, §5º): Withdraw consent at any time for consent-based processing.
  • Complaint to the ANPD (Art. 18, §1º): Lodge a complaint at www.gov.br/anpd.

We respond within 15 business days.

x

Cookies and Tracking

Our website may use cookies for essential functionality and aggregated performance analysis. We do not use behavioural tracking or advertising cookies. Preferences can be managed through browser settings. Given our international buyer base, we note that our cookie practices comply with LGPD regardless of the visitor's location.

xi

Protection of Minors

Our wholesale mineral and gemstone commerce is directed exclusively at businesses and professional buyers. We do not intentionally collect personal data from children under 13. All wholesale engagements are contracted by adults legally authorised to represent their organisations.

xii

ANM Compliance & ICMS Export

Wholesale trade in minerals and lapidated stones in Brazil involves specific regulatory obligations that affect how we handle and document our commercial activities:

ANM — Agência Nacional de Mineração: All minerals supplied by Crystals And Minerals From Brazil Original Ltda originate from extraction operations conducted under applicable DNPM/ANM licensing in Rio Grande do Sul and other Brazilian mineral states. We maintain documentation of mineral origin, extraction licences and chain of custody as required by the ANM framework. Buyers who require ANM provenance documentation for import customs purposes may request this as part of their order documentation — it is provided as a standard part of our wholesale supply service for regulated mineral types.
ICMS on wholesale mineral trade: The wholesale distribution of crystals, minerals and lapidated stones in Brazil is subject to ICMS administered by SEFAZ-RS. Every NF-e we issue includes applicable ICMS calculations for intrastate and interstate commerce. For export sales, ICMS is typically zero-rated — but NF-e issuance and SISCOMEX export declaration remain mandatory legal obligations. Buyer CNPJ (or equivalent identification for international buyers) is required for correct fiscal documentation. This data is processed under Art. 7º, II (legal obligation) and retained for the full statutory period.
International export — SISCOMEX: For shipments outside Brazil, we are required to declare exports through SISCOMEX (Sistema Integrado de Comércio Exterior) administered by Receita Federal. This declaration includes: our CNPJ, buyer/consignee identification, product description (NCM code for minerals/gemstones), declared value and shipping details. International buyers should be aware that their consignee information appears in Brazilian export customs records — this is a legal obligation for all Brazilian exporters and not discretionary.
xiii

Updates to this Policy

This Policy may be updated to reflect changes in our activities, the LGPD, ANPD guidance, ANM regulations, SEFAZ-RS requirements or applicable export legislation. Material changes will be communicated to active buyers by email or WhatsApp and via our website.

xiv

Contact & Data Protection Officer

All privacy requests, questions and complaints — including from international buyers — should be directed to our Data Protection Officer (Encarregado — LGPD Art. 41):

💎

Privacy Contact — Crystals And Minerals From Brazil Original Ltda

EntityCrystals And Minerals From Brazil Original Ltda
CNPJ48.278.823/0001-00
AddressRua Venâncio Aíres, 978, Sala 03, Centro, Soledade — RS, CEP 99300-000, Brasil
WhatsApp+55 (54) 9 0000-0000
HoursMon–Fri: 08:00–18:00 · Sat: 08:00–12:00 · Sun: Closed (BRT — UTC-3)
ResponseWithin 15 business days of receipt. International inquiries answered in English.
You also have the right to lodge a complaint with the national data protection authority:
ANPD — Autoridade Nacional de Proteção de Dados
www.gov.br/anpd